Use Your Smartphone to Submit Non-Emergency Issues

       
The City of Eastvale has updated and improved the way residents can report non-emergency issues throughout the City. Residents can now download the My Eastvale app, which allows them a convenient way to report any issues directly to the city staff.  Residents can upload a photo of the issue and mark the geographic location on a map. Each request can then be tracked for follow-up.  Residents who provide their email will receive push-notifications, emails, or both with status updates on their service request(s).

       
Non-emergency issues that can be reported through the My Eastvale app include the following:

• City Municipal Code Violations
• Potholes
• Streets/signs maintenance Issues
• Street light outages
• Issues with signal lights
• Illegal dumping
• And so much more!

Smart phone users may download the My Eastvale app by searching “My Eastvale” in your phones app store or clicking on one of the links below:

iPhone Users, to download using the Apple App store, click here.

Android Users, to download using the Google Play Store, click here.

In the City of Eastvale, Jurupa Community Services District (JCSD) is currently responsible for removing graffiti, maintaining and operating most parks, maintaining landscape medians, and maintaining frontage landscape along parkways.  If you are reporting any of those issues, we recommend you use Jurupa Community Services District's “My JCSD” app, or click here to visit their website.  You may also report these things on the “My Eastvale” app, however, they will be forwarded to JCSD.

If you do not wish to download the My Eastvale app, you can still report any non-emergency issues using your browser by clicking here.